FREQUENTLY asked questions

1. How do I book live entertainment?Once we receive your inquiry, one of our specialist booking agents will contact you within 24-48 hours to discuss your event in detail. We’ll take the time to understand your vision, budget, and preferences before presenting a range of entertainment options. Once your booking is confirmed, our dedicated logistics team will handle the details, ensuring a seamless and stress-free experience.

2. How far in advance can I book entertainment?There are no limits on how early you can book. However, our acts are in high demand, so we recommend securing your entertainment as soon as possible to ensure availability for your event.


3. Are there travel fees, and do acts have location restrictions?Our acts are available to perform across the UK and internationally, subject to availability. Travel costs are included for performances within a 100-mile radius of the act’s home location. Additional travel fees may apply for longer distances.

4. How broad is your talent roster?We offer a diverse range of live entertainment, including singers, rappers, spoken word artists, DJs, comedians, and unique specialty acts across multiple genres. If you’re looking for something specific that isn’t listed on our roster, we’ll source the perfect act for you.


5. What is the payment process for booking entertainment?A 50% deposit is required to secure your booking, with the remaining balance due 30 days before your event. Payments can be made via credit/debit card, BACS/CHAPS, or internet transfer. Please note, we do not accept American Express (AMEX).


6. Can I request a theme or a specific song list?Yes! Many of our acts are happy to tailor their performance to your event theme or include specific songs. Additional fees may apply depending on the request.
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7. How much space and time does the entertainment need to set up?The setup time and space requirements vary depending on the type of act you book. Below is a general guide based on a standard rock/pop function band:


Setup & Sound Check Time

• If the band has easy access to the venue (e.g., no stairs, lifts, or long distances to carry equipment), they can typically load in, set up, and complete sound check within 90 minutes.
• The exact setup time for each act will be confirmed in your booking contract.

​Space Requirements for Live Bands

• 3-piece band: 3m x 3m
• 4-piece band: 4m wide x 3m deep
• 5–6 piece band: 5m wide x 3m deep
• 7+ piece band: 5–6m wide x 4m deep

What Happens During Setup & Sound Check?

1. Unloading & Positioning: The band brings in and arranges their equipment for the best performance setup.
2. Connecting Equipment: All cables and power sources are tested.
3. Sound Check:
   • Balancing instrument and microphone levels for the best sound in your venue.
   • Ensuring the band can hear each other clearly.
   • Adjusting the overall volume to match the venue’s requirements.
4. Final Preparations: The band stores empty cases, parks their van, and gets changed for the performance.

​Important Considerations:

• Setup cannot be rushed. This process ensures the best sound quality and experience for your guests.
• Sound check can be loud. It’s best scheduled when guests are in another area, especially for weddings (e.g., after the wedding breakfast while the venue sets up for the evening).
• Early setup is possible. If you prefer the band to set up before your event begins, this can be arranged for an additional cost.

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8. What is the rider?

A rider is a set of requirements that ensures performers can deliver their best show. It typically includes changing room arrangements and meal provisions.
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Changing Rooms

• A secure, private space with a mirror, power supply, and comfortable seating is ideal.
• Toilets should only be used as a last resort.
• If no dedicated changing area is available, please inform the band in advance.

Food & Refreshments

• Afternoon entertainers: Soft drinks, water, tea, and coffee are usually sufficient.
• Evening entertainers and party bands: A hot meal or a high-quality buffet is required, as performers spend several hours traveling and performing.
  • Sandwiches or chips alone are not sufficient, as these are often the only food options available during travel.
  • If catering is not possible, please notify the band in advance so they can make alternative arrangements.
• Timing & Logistics:
  • Food should ideally be provided immediately after the first performance.
  • If the band is to use the buffet, it’s helpful if a separate plate is prepared to minimize waiting time.
  • Soft drinks, tea, and coffee should be provided free of charge—these can be arranged at the bar or in the band’s changing room.
  • Alcohol is not required, but a complimentary drink after sound check is often appreciated.

9. What if I have a complaint?While complaints are rare, we take them very seriously and handle them with sensitivity and professionalism.

• If you have a concern, please contact your booking agent directly.
• Formal complaints should be submitted in writing to ensure clarity and accountability.
• Our team will investigate the issue and work towards a resolution as efficiently as possible.

Your satisfaction is important to us, and we always strive to provide exceptional service.